Terms of service
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📧Email:help@lulunoelle.com
Welcome to LULUNOELLE.
These Terms of Service outline the rules for using our website and purchasing products from LULUNOELLE. By accessing our website, browsing our products, or placing an order, you agree to these Terms, along with our applicable Shipping Policy and Return & Refund Policy.
By accessing or using the LULUNOELLE website, you agree to comply with these Terms of Service and all applicable laws and regulations.
You must be at least 18 years old, or use our website with the involvement and permission of a parent or legal guardian.
When placing an order, you agree that the information you provide is accurate, complete, and current.
You may use our website only for lawful purposes.
You may not:
We reserve the right to restrict or terminate access to our website if these Terms are violated.
We make reasonable efforts to ensure that product descriptions, photographs, colors, measurements, and other information displayed on our website are accurate.
However:
Minor differences in color, texture, or measurements do not necessarily indicate a product defect.
All prices displayed on our website are in U.S. dollars (USD) unless otherwise stated.
We reserve the right to:
Payment must be successfully authorized before an order can be processed.
If a pricing, payment, or system error affects an order, we may contact you regarding the issue and may cancel the affected order when appropriate. If payment has already been collected for a canceled order, the applicable amount will be refunded.
After placing an order, you may receive an order confirmation email. An order confirmation does not necessarily mean that the order has been finally accepted.
LULUNOELLE reserves the right to refuse or cancel an order for reasons including:
If an order is canceled after payment has been processed, the applicable amount will be refunded.
Orders are processed and shipped according to our Shipping Policy.
LULUNOELLE currently ships within the United States. Shipping may occasionally be affected by circumstances outside our control, including severe weather, carrier delays, public holidays, high order volumes, transportation disruptions, incorrect shipping information, or unexpected logistical issues.
Please make sure your shipping information is accurate before completing your purchase.
For complete shipping details, please review our Shipping Policy.
Returns and refunds are handled according to our Return & Refund Policy.
Eligible items must meet the applicable return requirements. Certain products may be excluded from returns due to hygiene considerations, customization, final-sale status, or other product-specific conditions.
Please contact help@lulunoelle.com before sending merchandise back. Unauthorized returns may not be accepted.
All content displayed on the LULUNOELLE website, including but not limited to:
is owned by LULUNOELLE or its applicable licensors and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.
Our website may contain links to third-party websites, services, or payment providers.
These third-party services are not controlled by LULUNOELLE. We are not responsible for the content, availability, policies, or practices of third-party websites.
Your use of third-party services may be subject to their own terms and policies.
Our website and its content are provided on an “as is” and “as available” basis to the extent permitted by applicable law.
While we make reasonable efforts to maintain accurate and reliable website information, we do not guarantee that the website will always be uninterrupted, error-free, secure, or continuously available.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
To the fullest extent permitted by applicable law, LULUNOELLE will not be responsible for indirect, incidental, special, consequential, or similar damages arising from your use of our website or products.
To the extent permitted by law, our total liability relating to an order will not exceed the amount actually paid for the applicable order, except where a different limitation is required by applicable law.
We may update these Terms of Service from time to time to reflect changes to our website, services, business practices, or applicable requirements.
Updated Terms will become effective when posted on our website unless otherwise stated.
Your continued use of the website after updated Terms are posted indicates your acceptance of the revised Terms.
These Terms of Service are governed by the laws of the United States and the Commonwealth of Kentucky, without regard to conflict-of-law principles, except where applicable law provides otherwise.
Nothing in these Terms is intended to limit consumer rights or protections that cannot legally be waived under applicable law.
Kentucky's Consumer Protection Act addresses unfair, false, misleading, or deceptive practices in trade or commerce.
If you have any questions about these Terms of Service, your order, or our policies, please contact us:
LULUNOELLE
3500 Leestown Rd
Lexington, KY 40511
United States
Business Correspondence Only – Not a Return Address
Business Hours: Monday–Friday, 9:00 AM–6:00 PM EST
Response Time: Within 24–48 business hours
Thank you for choosing LULUNOELLE. We appreciate your trust and hope every part of your experience with us feels clear, comfortable, and thoughtfully handled. ✨
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